Dedicated CPA
Getting started

Find your way around

Home, the tabs, switching between your accounts, and getting back.

  1. Step 1: Home: what needs you and what we are working on

    Needs you lists each thing waiting on you, with a colored word and an amount when money is involved. Tap a row to go straight to it.

    In progress shows your tax returns and services in plain words, like "We are on it".

    Portal Home with Needs you and In progress lists
    Home: Needs you and In progress.
  2. Step 2: Shortcuts and your team

    Further down Home are shortcuts to common jobs: Tax docs, Pay, Returns, Services, Filings, Accounts and more.

    Your team shows who works on your account, with Email and Call buttons.

    Home shortcuts grid and the Your team card with Email and Call buttons
    Shortcuts and Your team on Home. (Names hidden in this sample.)
  3. Step 3: Switch between your household and businesses

    Tap the account name at the top (it says All accounts at first).

    Choose All accounts, your household, or one business. The red number shows how many things need you there.

    Close the list with the ×.

    Switch account list with All accounts, Ramirez Household and two businesses
    Switch account: pick All accounts, your household or a business.
  4. Step 4: The top bar on a phone

    On a phone the top bar shows our round logo on the left, the account you are viewing in the middle, and your initials on the right.

    A long business name shows its beginning and ends with "…". Tap it to see the full name in the account list.

    Phone top bar with the round logo, the account name Ramirez Roofing and Commerci… and the initials CR
    A long business name ends with "…" in the top bar.
  5. Step 5: See all your accounts

    Tap the Accounts shortcut on Home to see every account in one list.

    Tap one to open its page: people, tax returns, invoices, agreements and more.

    Accounts page listing All accounts, the household and businesses with to-do counts
    Accounts: your household and businesses.
  6. Step 6: On a computer

    The tabs run down the left side. The account you are viewing is at the top of that menu.

    Your name, the language links and Log out are at the bottom of the menu.

    Billing page on a computer with the left menu showing Viewing All accounts
    On a computer: the menu on the left, the page on the right.
  7. Step 7: Getting back

    Pages you open from a list have a Back link under the top bar.

    You can also tap any tab to jump straight there.

    An agreement page with a Back link at the top left
    The Back link sits under the top bar.

Good to know

  • Documents, Billing and the lists show only the account you picked. All accounts shows everything.
  • If you have only one account, there is no account switcher. You see that account directly.
  • Your initials in the top corner stand for you. Your Profile is under More.

Screens show a sample account with made-up details.

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